The HelloAssist customer portal
This site, myhelloassist.com, is where HelloAssist customers sign in to manage their AI phone receptionist. It is operated by TikiTram, LLC of Wilmington, North Carolina. Our public website is helloassist.us.
Already a customer?
Sign in to review your calls, update your assistant, and manage billing.
Sign in to your accountSigning in sends a one-time code to your account email address. We never ask for a password by phone or email.
What HelloAssist does
HelloAssist provides an AI phone receptionist for small businesses. It answers your business line around the clock, takes messages, captures callback details, answers routine questions about your services, and emails you a summary after every call — so calls that used to go to voicemail turn into leads you can actually follow up.
It is used by dental practices, contractors, pet-care businesses, tour operators, law firms and small-business support organizations, mostly across southeastern North Carolina.
What this portal is for
- Reviewing call history, transcripts and recordings
- Editing the assistant's greeting, hours and answers
- Managing prepaid balance, payment method and billing history
- Adding contacts and routing rules
Who operates this site
TikiTram, LLC, PO Box 4322, Wilmington, NC 28406, United States. Questions or account help: hello@helloassist.us.
If you are reviewing this domain for classification: myhelloassist.com is the authenticated customer portal for the service described at helloassist.us. Both domains are operated by the same company. Our privacy policy and terms of service are linked below, and outbound mail is authenticated with SPF, DKIM and DMARC.